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Details
Symbolizing peace, life, and the color of paradise, present to you our exquisite Lady Jade necklace. This striking emerald-colored crystal is presented on an exceptional sparkling crystal necklace that comes with a pair of free 7mm CZ earrings. Features: 18K White Gold Plated; Green and Clear Crystals; five-year international warranty and Australian made. Specification: H4.5 x W2.2 cm (center) pendant with 40 cm chain circumference
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How to Redeem Your Award
After the purchase, you will receive an email confirmation from the vendor. The vendor will then send you the product within and up to 14 days.
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Contact
For Delivery and general enquiries, please contact the below;
Email: customercare@picalela.com
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Terms and Conditions
In case of delayed shipments due to incomplete Consumer details, Merchant will attempt to contact Consumer to update delivery details. If no resolution has been made after 3 attempts the order will be cancelled, and Consumer and ValueDynamx notified accordingly. Any cash payment towards the product will be refunded to the debit/credit card the member used and any Miles redeemed by the member for the product will be returned to the member’s account (excluding all delivery charges).
Return Policy You have the opportunity to return your product if the product is faulty.
After receiving the product, you have 14 days to contact us via your Account to be eligible for a return of the product. After checking your return request, we will send you a confirmation email. The product must be returned to us within 7 calendar days of the issue of the confirmation email by us.
You will be responsible for paying for your own shipping costs for returning your item if you change your mind of the purchase. Shipping costs are non-refundable. If you request for a refund, the cost of delivery will be deducted from your refund. To be eligible for a return, we require a receipt or proof of purchase. And your item must be unused and returned in the same condition that you received it in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item. Return address: Wellington Jeweller Pty Ltd Suite 33 Level 6 591 George Street Sydney NSW 2000 Australia