
Join now and get 500 welcome bonus miles with your first flight.
Email us at guest@etihadguest.com
Other ways to contact us
Delivery time: 14 calendar days
For Delivery and general enquiries, please contact the below;
Email : customercare@picalela.com
Return Policy You have the opportunity to return your product if the product is faulty. After receiving the product, you have 14 days to contact us via your Account to be eligible for a return of the product. After checking your return request, we will send you a confirmation email. The product must be returned to us within 14 calendar days of the issue of the confirmation email by us. You will be responsible for paying for your own shipping costs for returning your item if you change your mind of the purchase. Shipping costs are non-refundable. If you request for a refund, the cost of delivery will be deducted from your refund. To be eligible for a return, we require a receipt or proof of purchase. And your item must be unused and returned in the same condition that you received it in the original packaging.
Join now and get 500 welcome bonus miles with your first flight.
Email us at guest@etihadguest.com
Other ways to contact us